10 Ways to Handle Difficult Customers - Customer Service Digest

10 Ways to Handle Difficult Customers
Fox Business
The customer may always right, but that doesn't mean all customers are easy to deal with. Anyone who's ever worked in customer service can tell you, customers can be downright unruly. Still, if you want to stay in business, you've got to deal with them.

Source: http://customer-service-update.blogspot.com/2012/07/10-ways-to-handle-difficult-customers.html

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